Showing: 11 - 13 of 13 RESULTS
CCaaS and Remote Work
Tech

CCaaS and Remote Work

Through 2020 and 2021 the COVID-19 pandemic created a large-scale remote work scenario that came to fruition very quickly. Remote work has been a growing trend in the United States but almost immediately entire companies, industries and a county we’re working from home. For companies that rely on agents interacting with customers presents a daunting …

Tech

The Growing Need for Password Management in 2021

The need for password managers at the enterprise and individual levels has grown significantly just from 2020. The pandemic sent millions of people home, and with that surge in remote work came a surge in cyber-crime. With so many unsecured remote desktops and companies troubleshooting the work from home model, hackers were keen to take …